Documentation
Everything you need to make better decisions with Pacenotes
Browse by topic
Find what you need quickly
Getting Started
Learn the basics of using Pacenotes, from signing in to getting your first decision report.
How It Works
Understand the multi-agent reasoning pipeline and what each section of your report means.
Best Practices
Write high-signal problem statements and turn analysis outputs into action.
Credits & Pricing
How credits work, pricing packages, and automatic refunds for failed reports.
Common Questions
Find answers to frequently asked questions about Pacenotes and decision reports.
Troubleshooting
Solutions for common issues like failed reports, unclear models, and more.
Quick start
Go from a messy decision to a structured report in a few minutes.
- Sign in — new users get 1 free decision report to try it out.
- Go to Analyze a Problem.
- Describe your decision — what you’re deciding, the context, and what success looks like.
- Answer clarifying questions — 2–5 targeted questions to surface hidden assumptions.
- Get your report — typically 2–3 minutes; view it online or share the link with your team.
Best practices
Write higher-signal inputs, then turn outputs into action.
Write a high-signal problem statement
Aim for clarity and constraints:
- Goal: the outcome you want (e.g., “increase activation by 15%”).
- Context: who/what is involved (segments, product area, team).
- Constraints: time, budget, headcount, risks.
- Evidence: metrics, user feedback, incidents.
Avoid vague asks (e.g., “fix onboarding”). Be specific (e.g., “drop-off at step 2, only 18% complete; we need 30%+ without adding headcount”).
Interpreting the pipeline status
- analyzing: selecting models and building the scaffold.
- generating-insights: critique + synthesis in progress.
- complete: final scaffold saved.
- failed: pipeline error; tighten the problem and retry.
Turning outputs into action
- Synthesis: communicate the narrative to stakeholders.
- Recommendations: convert to tasks/experiments with owners and dates.
- Model applications: use as rationale for why the actions make sense.
- Blindspots/Unknowns: turn into research or instrumentation tickets.
When to resubmit vs. refine
- Resubmit if the problem changed or new evidence arrived.
- Refine if the output feels generic: add constraints, clarify goal/segment, or include the strongest metric you have.
What you’ll get
A decision report designed to make tradeoffs explicit and next steps actionable.
Executive Summary
A one-paragraph overview of your situation and the key insight from the analysis.
Problem Statement
Your decision reframed with context, success criteria, constraints, and assumptions.
Model Analysis
Three mental models applied to your situation, each with what to watch for and what to ask next.
Synthesis
The key tensions and patterns across perspectives—where the real tradeoffs live.
Recommendations
3–5 prioritized actions with concrete steps and the reasoning behind them.
Appendix
Diagnostic details and confidence signals for transparency (collapsed by default).
Credits and pricing
Simple usage-based credits. No subscriptions.
How credits work
- Each successful decision report costs 1 credit
- New users get 1 free credit to try it
- If a report fails (timeout/error), you’re automatically refunded
- Credits never expire
Packages
- 10 reports — $5 ($0.50/report)
- 50 reports — $20 ($0.40/report)
- 100 reports — $35 ($0.35/report)
View your balance and buy credits at /credits.
Common questions
Quick answers to common questions
Troubleshooting
The most common issues and what to do next.
My report failed
- You’ll be refunded automatically — check your credit balance in /credits.
- If your problem statement is vague, try making the decision, constraints, and success criteria explicit.
- If it keeps failing, try again later (provider timeouts happen) or shorten the input.
Ready to get started?
New users get 1 free credit to try it out. No credit card required.